Frequently Asked Questions

  • From 24 hours to two weeks. Try not to advance your booking for more than a month because prices may be affected by seasonal changes.

  • Shipping in open trailer is lower than shipping in an enclosed trailer. About 97% of cars being shipped goes in an open trailer. Shipping in an open trailer is safe and the most ideal for ordinary cars. If you have a vintage car, collector car, luxury car or an expensive car ( value of $100,000 or more) then it is proper to ship it in an enclosed trailer. Expect to pay about 40-50% more on shipment cost when shipping in an enclosed trailer.

  • About 90 percent of our orders are picked within a week.

  • Once the car is picked up and there are no problems (eg. tornado, hurricane).
    Below is the typical delivery time:

    • 100-500 miles takes 1 or 2 days
    • 500-1000 miles takes 2 or 3 days
    • 1000-1500 miles takes 3 or 4 days
    • 1500-2000 miles takes 4 or 5 days
    • 2000-2500 miles takes 5 or 6 days
    • 2500-3000 miles takes 6 or 7 days

  • No.

  • First, you must clean your car of all loose items. Second, do not leave anything valuable inside the care, The car should have at least one-quarter of gasoline. Tell the driver important details about your car (battery is dead, tank is full etc. Drivers are people who work long hours to make you satisfied.

  • The first step is to place a nominal deposit using your debit card, credit card or checking account. You do this either online or over the phone by calling our toll free +1(855)449-1418. The second step is upon delivery of your car. Pay the transport carrier company directly with cash or money order. Please pay the carrier directly with cash or money order made out to that the company name (not to Zhipping).